Financial Strength

Our Enhanced Pay Your Premium Online Feature is now Available!

To make a payment, please visit our payment page here

Pay Premium Online

We wish to advise you that before a payment can be made online, you will be required to confirm your renewal with any member of our Underwriting team at 473 440 1193 so it can be processed.

During this time, you can also advise of any changes made to your insured asset, or if you have any updated valuations or assessments. Please allow one business day for processing before proceeding to attempt payment.

We have updated our portal to enhance your online payment experience.

What's New

1. Easy, Secure Access: To ensure the highest level of security and an improved user experience, all clients must register for a new account before accessing the portal. Registration is quick and easy! Your client ID number will be required. You can find this on your renewal notice.

2. Policy Details Visibility: It is now easier to determine which of your home and motor policies are due for payment! All policyholders can now view the payment details for their policies which have premium payments pending.

3. Payment Confirmation Emails: For an improved payment experience, customers will receive a confirmation email with all the details of each payment made.

Pay Claims Excess Online

Payment of claims excess can also be made via the portal. Please contact our Claims team at 473 440 1193 to confirm your claim excess and/or depreciation before making a payment online.

Please allow one business day for processing of any amendments before reattempting to make your payment.

More than insurance, it's reassurance

CG pays claims consistently because our strength and financial security have stood the test of time. With an "A" (Excellent) rating from AM Best and more than 60 years of stability, you can count on us when it matters.

More than insurance, it's reassurance

AM Best Awards

Since 2024, AM Best has awarded CG with an “A” (Excellent) rating for financial strength.

AM Best is a trusted global credit rating agency that evaluates how strong and reliable insurance providers are. Their ratings help customers understand which insurers are financially stable and likely to pay their claims.

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For years, CG has earned an “A” (Excellent) financial strength rating from AM Best. With our A rating, you can feel more confident that our insurance plans will protect you and your family.

An A rating means…

● CG has verified financial strength

● CG can reliably pay your claims

● CG has lower risk for policyholders

● CG is trusted by brokers & employers

● CG inspires confidence in long-term performance

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When the unexpected happens in life, you want to know your insurance company can be trusted to pay your claims. With an “A” (Excellent) from AM Best, CG is strong, stable, and ready when you need us most. For more than 60 years, our financial strength has never wavered, as we’ve helped thousands of families rebuild after storms, recover from accidents, and fulfill the promise we make when they place their trust in us.

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